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We tried to answer you most common questions, should you have one which is not listed below please feel free to contact us directly and we will be glad to provide you with an answer to it.

   
1)

Which months are the best, in terms of value, to organize my group?
Definitely MAY, JUNE, SEPTEMBER and OCTOBER. You can also find very good rates in April after Holy Week and November-December (before the 20th).

2)

How’s the weather like in the Dominican? 
Always great weather. There are months like September - October when you have some tropical rain fall but usually it does not last long. Average temperature is around 27 degrees Celsius.

3)

What is the electric voltage in the DR?
We have the same plugs used in the U.S. and power is 110 Volt.

4)

How long does it take to get from the airport to the hotel? How do I do it?
It takes around 25 minutes from the Punta Cana airport. The transportations services we recommend are the ones provided by local DMC’s specialized in groups. We will be happy to recommend you the best ones in the DR, which can also offer you a great variety custom made excursions for your group.

5)

Do we need passport to go to the DR if we are coming from the U. S.?
Yes. Starting January 8th, 2007 all U.S. tourists are required to have a passport to enter the U.S. from the DR.  

6)

Is water safe to drink?
We strongly recommend not drinking from the tap. We provide purified water bottles in every room and all bars.

7)

Do you provide a gift delivery service for group rooms?
Yes. The cost is US$4.00 per room.

8)

Can I make restaurant reservations in advance for the group?
Ocean does not require reservations in any its restaurants! Although if you would like to secure an area in a specific restaurant for a number of your group guests, please contact your group coordinator. We will be happy to do it.

9)

Is golf included?
No. Please ask your group coordinator for the golf rates and packages applicable.

10)

How do I invite participants to join a particular event at the hotel if they are staying in another hotel?
These clients will have a day pass charge of US$70.00 per person for adults and US$35.00 per children under 10 years old.

11) What is the legal drinking age in the DR?
18 years old.
12)

Are young adults under 18 years old allowed in the discotheque?
No. The hotel offers a matinee and activities for under 18 years old group members and individual clients.

13)

Is it difficult to ship materials to the DR?
No. Using one of your traditional mail carriers like UPS, FEDEX, DHL you can do it easily and we also recommend using a customs broker to clear all merchandise sent ASAP. Please ask your group coordinator for details on recommended brokers.

  Information and bookings (+34) 902 100 906

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