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Privilege - Exclusive Rooms and Services

Upgrade to Privilege for the ultimate luxury vacation experience!

Now, imagine the simplest way to experience exclusive luxury while you vacation in the Caribbean.  Privilege is a new concept designed with you in mind.  Privilege rooms and services will elevate your experience at our beautiful beachfront resorts so you can enjoy the ultimate in a luxury Caribbean vacation. 

Available at Ocean Coral & Turquesa, Ocean Blue & Sand, and now at Ocean Maya Royale, our Privilege rooms and services feature premium rooms with preferential locations, and a selection of services to individualize your stay and create the perfect Caribbean vacation experience. 

Clients staying at the Privilege Rooms & Services will enjoy the following services and amenities:

Privilege check-in & check-out

  • Private and designated areas for both arrival and departure services
  • Free late check-out untill 3pm subject to avilability
  • Privilege guests will be identified with special bracelets
  • Luggage to be identified with special tags and delivered to the guests Privilege Rooms.

Privilege Dining

  • Reservations with priority seating in all “a la carte” restaurants
  • 24hrs free a la carte room service
  • Privilege Breakfast in Bed. Served as part of the room service
  • Daily Privilege “Cook to order” Breakfast, served a la carte in a private designated area only available for Privilege Guests
  • Privilege “Fusion Restaurant “at the Privilege Lounge to delight our special “cuisine fusion” on the Privilege terrace facing on the sea (except on Ocean Blue & Sand).


Privilege Lounge

  • Air conditioned private lounge only available for Privilege guests
  • Privilege Lounge access with following services available: Drinks, wine selection, menu of coffees and teas available all day long as well as a Hors D’oeuvres & snacks, WIFI and PC’s with free internet access for Privilege guests, Library and DVD selection for adults and kids, Daily newspapers
  • Personalized Concierge service.


Privilege Beach area

  • Private beach section with upgraded chaise lounges
  • Private waiter service
  • Library & Magazine service.


Privilege Kids

At Ocean by H10 Hotels, we do not forget Kids and we have prepared some services and amenities special for them: Daisy’s Kids Kit provided upon arrival

  • Special drinks and meals for kids available at our Privilege Lounge
  • Bathing gowns for kids in your room
  • Books and DVD’s for kids available at the Privilege Lounge.


Privilege Butler Service:

Personalized service, Butler will take care of all our Privilege guests’ needs, Butler menu includes:

  • A la carte Room service 24hrs at no extra charge
  • Unpacking and organization of luggage in the room
  • Shoe shining & clothes ironing
  • Reservations for spa services, restaurants, tennis court, etc
  • Jacuzzi setup
  • Change of swimming pool towels
  • Press delivery
  • Collection of clothes from the laundry
  • Wake up calls
  • Message delivery & Flight confirmation and airport pick up service
  • Pillow menu and daily turn-down service

As part of the Ocean by H10 Hotels hospitality, all clients staying at Honeymoon Suites (available only at Ocean Blue & Sand and Ocean Coral & Turquesa) and Master Suites & Royal Master Suites (available only at Ocean Coral & Turquesa) will have access to all Privilege Rooms & Services.


Notes: Butler Service is not available at Ocean Maya Royale


Ocean By H10 Hotels
Call us +1 888 531 8927
From Europe +34 902 100 906
Desde USA, Canadá y Puerto Rico +1 888 531 8927
From México +1 800 236 2326
From the Dominican Republic +1 809 200 8312
From Argentina +54 11 5352-7891
From Colombia +57 1 589 7414
From Brazil +55 11 4950 9137
From Chile +56 2 2938 1480
From Venezuela +58 212 771 9640
From Peru +51 1 708 3739
From anywhere else in the world, please contact each hotel directly:
Ocean Blue & Sand ***** +1 809 476 2326
Ocean Coral & Turquesa ***** +52 998 287 21 00
Ocean Maya Royale ***** +52 984 873 47 00
Contact Us
Punta Cana
Riviera Maya
Riviera Maya
Cayo Santa Maria
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