Imagine skipping the line at the front desk, and instead being greeted by a private concierge, who rewards you with a cool tropical drink, while attending to the details of your arrival.  After an escort to your awaiting suite, you are soothed by a welcome medley of fresh fruit or cold cuts that appease your appetite in anticipation of your dinner reservation at 7:30 p.m. in one of our specialty restaurants.  The mini bar is stocked to your liking, with just the right mix of fruit juice, water, red wine, beer and rum.  The bedding, too, is perfect, with the prescribed feather pillow for you, and the cervical pillow your spouse prefers.

This is the way to unwind, and the rest of your stay is already assured, with all your personal preferences defined in advance.  This is "Privilege A La Carte". 

We invite you to experience our new customized program, “Privilege A La Carte”, and to enjoy the ultimate in luxury vacations during your upcoming stay at our hotels. 

This new service allows you the privilege of submitting your personal requests prior to your arrival, so you can begin to unwind and relax immediately.  Let us enhance your stay by selecting these services and remitting the appropriate form to our Privilege Guest Services department.  Just complete each field, then return to the hotel a minimum 7 days in advance of your stay.  We will confirm receipt by email. 

Please select the appropriate form for your reservation, then simply complete it and submit as instructed:

Ocean Blue & Sand Privilege A La Carte

Ocean Coral & Turquesa Privilege A La Carte

Ocean Maya Royale Privilege A La Carte