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Opinions on Ocean Casa del Mar

27 customers have left opinions about this hotel

Excellent! 9.8/10

Profile of our customers

  • Couples

    0
  • Family

    0
  • Friends

    0
  • Business

    0
  • Single

    0
  • Others

    27

Score summary

  • Customer Serv.

    9.8
  • Room

    9.8
  • Food

    9.4
  • Cleaning

    9.8
  • Quality/Price

    10.0

Filter messages

  • Increíble

    Excellent! 10/10

    Melany

    De todos los hoteles de Cuba q conozco este es el mejor. Definitivamente me enamoró en todos los sentidos se los recomiendo

  • Excelente!! Altamente recomendable

    Excellent! 9.2/10

    Giuliana

    Es un hotel maravilloso sus instalaciones pero sobre todo el personal a cargo esta es mi segunda visita y regresare!

  • Agua Bar Este

    Excellent! 10/10

    Melissa

    My sister and I stayed at Ocean Casa del Mar from February 3rd-10th (2018). It was our first time on a resort and we ADORED it. The food wasn't bad, we preferred the snack bar near the east pool bar which served spaghetti and veggie sandwiches but also the buffet as they had safe choices for food. The beach was amazing, no other words for it as it is white sand and clear blue waters. The rooms were always very clean and the service overall was very good. We stayed in building 10 which is on the quieter side of the resort.

    We met Pepe, Vania & Noelli at the Agua Bar Este on the second day of our trip and fell in love with these people as they are very kind hearted and funny. They made awesome drinks and made our trip 10x better. We stuck near the pool for the rest of our trip because of them!!

    -Melissa & Meaghan

  • Exelentes Vacaciones

    Excellent! 10/10

    Heidy

    Les recomiendo unas vacaciones en Ocean Casa del Mar, aunque solo pase 2 Dias con 1 noche, fue espectacular conocer ese Hotel, la pasamos de maravilla, su personal es maravillosamente amable, Los restaurantes y bares estan altamente categorizados al 100 % con una alta variedad de comidas y bebidas , tienen un exelente equipo de recreacion tanto en las piscinas como en la playa, y por las noches unos show fantasticos, musica en vivo y discotecas, no se lo pierdan.

  • El mejor lugar

    Excellent! 10/10

    Mariela

    Un paraíso... las mejores vacaciones, excelente hotel, excelente atención, el personal muy amable. Maravilloso

  • Semaine de rêve

    Excellent! 10/10

    Josée

    Nous avons séjournés dans votre hôtel du 11 au 18 février 2016 que de commentaires positifs. Avons été très satisfait que ce soit pour les repas exquis qui nous ont été servis par Juan-Pierre et son staff attentionné. Pour le bar du lobby, quel délice qui nous ont été servis que ce soit les cappucinos ou les boissons , toujours avec un personnel des plus proffesionel. ( merci particulier à mon amie Yainelys de toute sa gentillesse et à tout ces collègues). Pour ce qui est du staff du buffet avons eu à tout les matins une belle accueil avec de magnifique sourire de Yvonne et Madquel ainsi que des autres membres du personnel qui inclut le staff de la piscine et de la plage. Merci particulier au restaurant cubains qui nous a comblés. Merci à Yamilet pour notre chambre qui a été très bien entretenu.

    Merci à toute votre équipe pour cette belle semaine de vacance.

  • EXCELENTISIMO

    Excellent! 10/10

    eugenio

    estuve con mi esposa del 14al 17 de abril del 2016 puedo decir que el hotel es excelente el trato de los trabajadores es inmejorable en todas las areas que estuvimos. saludamos a claudia de relaciones a yamila la comercial a fidel, a junior del restaurante italiano a las trabajadoras del ACUA BAR YADIRA Y GALI ADEMAS A PEPE, tambien al camero adrian al jefe de A+B muy preocupado por todo al gerente del hotel que nos recibio a anabel la telefonista en realidad todos los trabajadores son muy amables disculpen los que dejamos de mencionar volvermos al hotel en julio de este año, y le enviaremos a nuestros amigos. mantenganse trabajando como hasta ahora, excelentecalidad en los servicios comida y bebidas, higiene excelente, todo excelente.

  • OMG!!! Amazing!

    Excellent! 10/10

    Elena

    Newly built hotel, amazing service!! Upgrade to Privelege and get free massages at the best spa!! Many more surprises! FIVE STARS!

  • A little piece of Heaven

    Excellent! 9.2/10

    Assunta

    Amazing time, beach was out of this world. Great place for families.

  • The best Cuban experience we ever had.

    Excellent! 10/10

    Steve

    My hat is off to Ocean Casa Del Mar. We stayed here from April 9-16, 2016. It wa amazing. Senor Juan Pierre and the rest of the Food and Beverage team outside themselves. My GF and I have been to Cuba 4 times, and the Dominican Republic once. Our visit to Casa Del Mar was the best.

    Yainelys, in the lobby bar, and her coworkers, made us feel welcome every time they saw us. Loida, Arturo and the rest of the Snack bar staff, and the Privilege dining room servers, are the best.

    The Buffet servers, Victor, Elizabeth, and the others (too many to remember), were warm and friendly. Victor only needed to hear we like lemon in our water. every time after wards, he had our water with lemon, waiting for us at our table. one time another server sat us. Victor was there in no time, letting that server know that we like lemon. Their attention to detail impressed us immensely.

    The food is second to none. it gives some North American restaurants, a run for their money.

    We were impressed that the staff were allowed to eat at the buffet. Cheers to you for looking after your staff. We can't remember ever walking by one staff member, and not getting a warm ans sincere greeting. I can say this, I didn't get that at the other resorts so much.

    We look forward to returning and seeing how the gardens have filled in, to see those warm and friendly faces of your staff.

    We had an excellent experience. from the check in, to the check out :-( I have never taken a two week vacation. my next trip will be a two week stay at the Casa Del Mar.

    We can't wait to return and visit our new Cuban family. that's how we felt being there. like on vacation with family. it was the first time in our Cuban vacations, that the barista gave us a present. thank you Yainelys, we will be looking for you upon our return. as we will be looking for Loida, Arturo, Elizabeth, Victor and all the others(which are too many to mention...sorry) which made our vacation.

    You have a gem here, please keep treating your staff well, keep the Cuban experience as we enjoyed it.

Showing 1 to 10 of 27

Showing 1 to 10 of 27

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© H10 Hotels, C/ Numància, 185 - {0} 08034 Barcelona, Spain

© H10 Hotels, C/ Numància, 185 - {0} 08034 Barcelona, Spain
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