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At Ocean by H10 Hotels, we are committed to complying with the most exacting quality standards and legal requirements, always focusing on achieving ongoing improvements in all of our processes and customer satisfaction.​

ISO 9001 2015

H10 Hotels was awarded ISO 9001:2015 certification, an internationally recognized Quality Assurance System, in March 2018, after exceeding the requirements of the system, thus becoming one of the first hotel chains in the world to certify both its headquarters and its establishments in Spain, the United Kingdom, Germany, Portugal, Italy, Mexico and the Dominican Republic. ISO 9001:2015 is an internationally recognized certification that analyzes standards such as the state of facilities, the level of customer and collaborator satisfaction and the regulation of legal requirements and documentation.

H10 Quality Excellence Management System

H10 Hotels' own quality and environment system that focuses on the satisfaction and safety of our customers and works towards sustainable development.

MARTI - Mesoamerican Reef Tourism Initiative

This certificate recognises the contribution of our hotels in the Riviera Maya to protecting and conserving the ecosystem, significantly reducing their environmental footprint through a long-term strategy to guarantee the sustainability of tourism on Mexico's Caribbean coast.

Biosphere Responsible Tourism

This is a certificate for tourist establishments that have made sustainable management one of the cornerstones of their activity. The organisation is associated with UNESCO and the Global Sustainable Tourism Council.

© H10 Hotels, C/ Numància, 185 - {0} 08034 Barcelona, Spain

© H10 Hotels, C/ Numància, 185 - {0} 08034 Barcelona, Spain
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