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Opinions on Ocean Coral & Turquesa

98 customers have left opinions about this hotel

Excellent! 9.7/10

Profile of our customers

  • Couples

    0
  • Family

    1
  • Friends

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  • Business

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  • Single

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  • Others

    97

Score summary

  • Customer Serv.

    9.6
  • Room

    9.6
  • Food

    9.5
  • Cleaning

    9.8
  • Quality/Price

    9.8

Filter messages

  • Our honeymoon was perfect!

    Excellent! 10/10

    Bekah & Tyler

    We had a fantastic time at this resort. It was an incredibly manicured resort- very clean, spacious, and full of life. There was so much to do and so many options for restaurants, bars, and pools. If you are a fan of live entertainment, there is a show every night in the Teatro (theatre) and it is a must see! They even performed a condensed version of the Lion King! I was thoroughly impressed. My husband and I came here on our honeymoon and upgraded to Privilege, which is well worth it. You are treated like royalty. There is a private Privilege lounge that is never crowded and the bartenders and servers remember your name. There is also a private beach for Privilege members only. Our server on the beach, Juanito, was awesome. He was so attentitive, full of energy, and even came up with unique specialty drinks for only us. He also remembered our names every day the whole week we were there. Elisander who works at the front desk in the Privilege lounge was very accommodating and helped us make reservations in a timely manner. Our bartenders in the Privilege lounge, Mateo and Gustavo were superb and always gave us nice drinks :) Also remembered our names everyday! Carlos, our server in the Privilege lounge/restaurant was always very happy to see us and gave great service. On our last night, we had our romantic dinner at La Creperia in the private area overlooking the pool, which was a beautiful view at night. Chef Aurora did an outstanding job on our meals and we left very full. Roberto and Jose were our servers and were very pleasant and attentive to or needs, always making sure to keep our drinks and waters full. He even did a Mayan coffee fire show at the end, which was delicious I might add! Gabriela was exceptionally helpful in the beginning and end of our trip. She helped us check with ease and made all our reservations for a different restaurant each night and made sure our requests were met. This resort is superb and we could seriously come back every year. Definitely do Privilege!!!!

  • Very accomodating

    Excellent! 10/10

    Gail & Glen

    Marcela was a great server and so friendly. She always made sure we were taken care of, made or experience that much better. Hope to return next year

  • Best Spring Break Vacation Ever!

    Excellent! 9.2/10

    Denise

    Friendly, clean, beautiful place. Food is drinks are good too. The only things that maybe could be improved is lighting in the bathrooms and the wifi service is weak also. But definitely will return and recommend to others.

  • Great all around

    Excellent! 9.6/10

    Helene

    It's our fourth stay in the Riviera Maya and first time at the Ocean Coral and Turquesa. We had a great time. Contrary to other hotels in this area, the hotel is spread along the beach, which means that you are always at a short distance from the beach, which is great! The food was good, but the desserts were all based on creams and mousse, so if you don't like that type of desserts, you are out of luck. The ice cream bar in the main buffet was great, but a lot of times the ice cream was melted, which doesn't seem sanitary. Other than those two issues, the food was great. Loved the coffeeshop (part of the all inclusive). The staff was really nice and everyone speaks very good English. We were surprised two nights by a dinner on the beach, which was a fantastic experience! The room was large and accommodated our family very well. Our children enjoyed the Daisy Club, and Stephanie and Anna at the Daisy Club were fantastic! They both know how to entertain a large group of children, and were very caring and fun. Our children really hope to see them again when we go back! Anna also dances in the (adult) nightly show, which was exciting for the kids! The kids entertainment at 8 pm was great, but the nightly shows in the theater were hit or miss when it comes to being family friendly. The Broadway Show and Grease Show were definitely not kids' friendly, which was disappointing, especially since they could have been if done in a different way (our children saw Grease at another hotel and there was no issue). The Lion King show was fantastic! The International Show was really good as well. Overall it was a great stay and we probably will go back.

  • very good

    Excellent! 9.2/10

    Marcus

    Really nice hotell. But I don't like that you need to tip the personal to get good service.

    The kids klubb is amazing.

    11/10 to the personal there.

  • Excelente hotel

    Excellent! 10/10

    Karla

    Excelente hotel con personal altamente calificado y muy buen servicio, toda mi familia quedo satisfecha con la fiesta de año nuevo.

  • Me encantó fue un sueño

    Excellent! 10/10

    Susana

    Me encantó regresamos felices todo me gustó lo recomiendo al 1000 porciento no lo pensaría y voy a volver el hotel divino Los FELICITO TODOS HACEN UN EXCELENTE TRABAJO SU ATENCIÓN ES Q NOS TRATAN COMO REYES

  • BUEN HOTEL

    Excellent! 10/10

    Maria Lira

    Este hotel lo tiene todo, diversión para la familia desde el más pequeño al más adulto. La comida en todos los restaurantes fue muy rica, siempre tan variada y ...

Showing 91 to 98 of 98

Showing 91 to 98 of 98

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© H10 Hotels, C/ Numància, 185 - {0} 08034 Barcelona, Spain
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