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Opinions on Ocean Coral & Turquesa

98 customers have left opinions about this hotel

Excellent! 9.7/10

Profile of our customers

  • Couples

    0
  • Family

    1
  • Friends

    0
  • Business

    0
  • Single

    0
  • Others

    97

Score summary

  • Customer Serv.

    9.6
  • Room

    9.6
  • Food

    9.5
  • Cleaning

    9.8
  • Quality/Price

    9.8

Filter messages

  • Great experience

    Excellent! 10/10

    Alma Vega-Duran

    Loved this place the minute we were dropped off by our driver. We got greeted with fresh Passion fruit juice and friendly faces. We were there for just a weekend but The whole experience made a forever impact in my life as well as my friends. We had our own private beach for the “privileged” and was embraced with the sweetest and most professional waitress named Jessica. We truly wish that next time we go, she’s there because she treated us like queens! We also had a great experience with Jose who was in charge of the cabanas and other tasks at the beach. He was so pleasant and professional and went by far above and beyond for whatever was asked. Another great experience was with our waiter at the lobby of the Turquesa named Mariano. He made us the most restorative drink as I was so dehydrated from the heat. He was able to make it himself because it was his own recipe. Mariano can definitely make a drink! He needs to be promoted to bar tending hands down. We will definitely be back for more!

  • Fabulous resort

    Excellent! 10/10

    Laurie

    We had a wonderful vacation. Jose Luis Cen, the Privilege Beach Concierge, took exception care of us and exceeded all our needs and expectations. Our Privilege Butler, Luis, was also amazing. There were so many workers throughout the resort who did their jobs excellently and were very friendly and helpful. We would definitely come back again!

  • This is a great place with a great staff.

    Excellent! 10/10

    Wally

    What an outstanding resort. I would have to say that it was he staff who made our stay so great. We were greeted with genuine friendliness. For my family and I special mention goes out to Yldafonso (Poncho) in the Casa Del Mar. He made us feel like we were part of his family. He took time to make us feel like we were welcome to be under his care as a waiter and friend. I can't neglect Kathy. She took us on a bicycle ride to Pourta Morelos (spelling?) on what I believe was her own time before her shift started.

    The housekeeping and service staff was top rate. They didn't miss a thing.

    We are looking forward to another visit with our new friends.

  • Amazing service

    Excellent! 10/10

    Gaetan

    Everday when we went to the buffet we had the same wonderful lady help us out her name was Manuala vc Zuniga. She made the experience all that more special. If you get the chance to come to this resort try and find her she is very attentive. It it a must resort to visit, everything from scenery to food and the staff was absolutely spectacular. I really look forward to coming back to this resort and getting to see Manuala vc Zuniga again.

  • Great service terrific employees

    Excellent! 10/10

    Jean Paul

    We just returned from 2 weeks at coral and turquesa, Gabriela Castillo at the priveledge beach is a lot of fun , a great server , ( we certainly kept her busy ) Jose Luis Cen the priveledge beach concierge looked right after us every day, a great person who was always able to accomodate our group of 8. Kathleen at the priveledge desk ( in the lobby) was extremely helpful, a great person. Sebastien at the lobby bar made our evenings fun, Javier at the priveledge lounge looked after us with a smile and great service. A great trip , provided by some great employees. See you soon

  • Maravillosa gente

    Excellent! 10/10

    Paula

    Pasamos una maravillosa semana en Ocean Coral&Turquesa, un hotel precioso y muchas actividades entretenidas, lo que más destacamos es la buena atención, la alegría del personal del hotel, siempre preocupados por ayudar... Destacamos especialmente a Roberto y Claudia, quienes nos atendieron el el buffet con todo su cariño... Gracias!!!

  • Exceptional service

    Excellent! 9.2/10

    Kris youngdahl

    I would like to take a second and highlight an employee of yours that has given us exceptional service that goes above and beyond our expectations. Our pool server Jemima has been nothing short of spectacular. Always attentive to our beverage needs, and making sure we are taken care of. Also, with all the people that she services on a day to day basis, remembering who we are, and that makes us feel special. Kudos to Aunt Jemima.

  • Excellent Vacation!!!

    Excellent! 10/10

    Peter

    We had a great time at this resort! The staff were super friendly and accommodating! Sandra Vargas at the front desk went out of her way to make sure that our stay was to our liking!

    David at guest services was friendly and helpful and answered all our questions even if they were silly. Luis the beach concierge at the privilege beach looked after us like we were his grandparents. i was walking with a cane and he helped wherever he could.

    The food was excellent at all the restaurants. We really can't say enough about how friendly and helpful the staff were. This was one of the best vacations ever!

    Can't wait to go back!

  • Séjour

    Excellent! 10/10

    Diane Desrochers

    Nous revenons d'un séjour de deux semaines, et ce fut un plaisir. Le personnel est très courtois et toujours avec un grand sourire. Un gros merci à Suzanna qui était toujours là le matin à nous placer et nous avions l'impression qu'elle nous attendait. Sans oublier Gabriela, Luis à la plage et au service Betsy et Estrela.

    Diane et Daniel

  • Excellent!

    Excellent! 10/10

    Lauren

    Great resort! Beach was very close to everything. 4 great pools each offering something different. (kids, family, bar/party, leisure). Food was fantastic! Staff were very friendly. Beach was in great condition, minor seaweed but they cleaned it daily. Shows were great. The staff in the lobby were very persistent in selling "certificates." This got very annoying. My boyfriend and I avoided the lobby because of this. Very close to the airport which was nice!

Showing 11 to 20 of 98

Showing 11 to 20 of 98

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© H10 Hotels, C/ Numància, 185 - {0} 08034 Barcelona, Spain

© H10 Hotels, C/ Numància, 185 - {0} 08034 Barcelona, Spain
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