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Adults Only Hotel

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H10 Hoteles

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Opinions on Ocean Coral & Turquesa

82 customers have left opinions about this hotel

Excellent! 9,7/10

Profile of our customers

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  • Family

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  • Single

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  • Others

    44

Score summary

  • Customer Serv.

    9.7
  • Room

    9.7
  • Food

    9.7
  • Cleaning

    9.9
  • Quality/Price

    9.7

Filter messages

  • So great!

    Excellent! 10/10

    Melinda Lien

    The hotel is so clean and the service is excellent. Jose Luis Cen was the best beach attendant!

  • Privilege Beach Concierge

    Excellent! 10/10

    Patti

    We had a wonderful stay at the privilege section of the hotel where we received such excellent treatment and service from Jose Luis Cen, our beach concierge. We will definitely be coming back, and look forward to seeing him again!

  • Excellent Service

    Excellent! 10/10

    Dianne

    Thank you Jose Luis Cen, our beach concierge, for making our time on the beautiful beach the best part of our vacation! Your commitment to ensuring we had clean towels and our time on the beach was comfortable was very much appreciated. He constantly ensured all the guests on the beach are taken care of. Gracias!!

    The beach is clean, the staff in the restaurants were attentive and the food was great. Thank you for a memorable vacation!

  • Excelente servicio

    Excellent! 10/10

    Less

    Excelente servicio y atención el de Cristell y Pablo en el bar del lobby.

  • Excellent

    Excellent! 10/10

    Colleen

    Wonderful stay so far. Special shout outs to Marcelo and Nepo at Sensia for an amazing dinner and entertainment.! Manual Solees at the Italiano restaurant for breakfast and Danie Jimenez for Italiano for dinner. So friendly, amazing food and service!

  • Staff was incredible

    Very good! 8.8/10

    Todd

    Jose Luis Cen took great care of us at the beach and pool made our vacation stress free and comfortable. I recommend the privilege pool and beach area to anyone come to this great resort

  • Juan and Pablo

    Excellent! 9.6/10

    Maria

    Had a great time at this resort the staff are very friendly. Thanks to to great bar tenderes Juan and Pablo . The drinks were very good. Also to the entertainment staff you kept us busy .. This is a great resort clean with lots to do. See you all next time.

  • Excellent 10 days vacation, impressed by the service and the "A la carte Restaurants"

    Excellent! 9.6/10

    Claude St-Pierre

    We were at the Ocean Coral Turquesa for 10 days, we enjoyed the place very much. The restaurant staff was very attentive and friendly. mentions to Angel, Zuriel and Daniel at the Blue Moon, also Mario, Aldo and Angello serving at breakfast and lunch time. Also all the staff at the Mexican restaurant and most off al l the two ladies meeting us at the door (sorry I forgot there name).

    Impressed also by the hotel bar service and his manager organizing tequila degustation and drink mixology demonstration. The Oscar night was also well celebrated with and outside screen and nice lunch. Also there was music and dance by the pool at night, very nice.

    All in all a great vacation with a wonderful staff.

  • Juan - Pablo

    Excellent! 9.6/10

    Joe -Ana

    We had the greatest time of our vacation stay here at Ocean Coral and Turquesa. Juan and Pablo who served us while here at the main pool was very great. We will miss this place and hope to come back really soon.

  • Refined Relaxation, Great Food & Superb Service!

    Excellent! 10/10

    Maureen

    Ola! What a fantastic place to go to simply relax and forget about life. It was exactly what my family and I needed as a perfect getaway. From the moment we pulled up to the front foyer, we were greeted warmly by Leticia at the reception desk and treated superbly.

    The Privilege upgrade was well worth it! The special H10 restaurant, the relaxing quiet pool, the La Creperie food and the private beach with extra attention from Jose Luis Cen, our beach "buddy" concierge, Cecilia and the team - the experience was wonderful!

    The a la carte restaurant chefs need to be commended for the tasty food they prepared. Thank you to the Privilege concierge, especially Marco, for making reservations for us all week long. The food at the buffet was yummy and the variety between meals every day was divine.

    The way the entire resort was set up was perfect. If you wanted fun and partying, you can enjoy the main pool and the entertainment crew. If you wanted a family/kid friendly area, it was there next to the helado/ice cream bar. If you wanted a relaxing, quieter time, you could spend it at the chill pool area. Or if you wanted the extra special attention and service, Privilege area is the place to find it.

    The evening entertainment left a little more to be desired though. It would have been nice to have a few more vendors or shops available directly at the resort, but nothing a trip to Cancun or Playa del Carmen couldn't cure. The welcome presentation felt more like a push to purchase a 'timeshare' or excursions, but as soon as we said we just wanted to stay and enjoy everything the resort had to offer, they were fine with that.

    Thank you for a great holiday! Overall it was a fantastic week. I would not hesitate to come back for another visit.

Showing 41 to 50 of 82

Showing 41 to 50 of 82

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