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Opinions on Ocean Coral & Turquesa

101 customers have left opinions about this hotel

Excellent! 9.7/10

Profile of our customers

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  • Family

    1
  • Friends

    0
  • Business

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  • Single

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  • Others

    100

Score summary

  • Customer Serv.

    9.7
  • Room

    9.7
  • Food

    9.6
  • Cleaning

    9.8
  • Quality/Price

    9.8

Filter messages

  • This was our first stay and will not be our last. Staff, location and resort 1st rate.

    Excellent! 10/10

    Peter

    We had a terrific stay. WOW factor is there. Staff were friendly and very helpful. Food was good. Only observation is that most of the elevators were not working which made it hard for senior guests to get to their rooms.

  • Awesome vacations!

    Excellent! 9.2/10

    Karine

    We've have just returned from one week at this Hotel. We had a wonderful time! Food was good and people were really friendly. We've participated to lots of activities. We need to mention the amazing staff especially the one in the entertainment (Izhar the tennis pro, Hugo, Alfred, Tony and Bryan amazing dancers and Alfonso Alvarado Espejo at the reception always smiling). A special word also for David Perez which was in training for the animation group. We has so much fun with him. We will miss you all!

  • Excellent Staff

    Excellent! 9.2/10

    Kim

    I vacationed here with my family which included 5 children. The ladies at the Daisy Club, Indira, Lupita, and Fernanda, were awesome with the youngsters. They remembered the kids names and would speak when they saw us at dinner time. They also personally invited the girls to the evening shows. The kids felt so special. We all enjoyed the daily poolside activities and evening shows hosted by Kathy from Quebec. Our bar tenders, Manuel and Carlos, kept the adults happy and were very attentive to our vacationing needs! The dining room staff was also friendly and accommodating. They made our time in Cancun special.

  • Carlos at Daisy Club Bar was Fabulous!

    Excellent! 10/10

    Mark

    Carlos provided personalized and exceptional service ... each day he remembered our names and drink preferences.

    We visited his pool each day of our visit .. just to receive The Carlos specialized service.

    Wow .. we thoroughly enjoyed our stay and look forward to rebooking another family vacation soon. Thanks again Carlos !

  • Fantastique!

    Excellent! 9.6/10

    Josee

    Très bon service partout en particulier Alberto Madrid au déjeuner et au diner au restaurant de la plage, drôle accueillant et chaleureux, il nous a remis une bouteille de Téquila et 2 verres à shooter le dernier matin!!!!!! Aussi Alba à la plage qui servait aux chaises, toujours souriante! A l`arrivée le concierge nous attendait pour nous offrir à boire pendant que l`on faisait le chek_in! Le seul point négatif était la nourriture le midi au restaurant de la plage, pas assez mexicain à notre goût!

  • service au resaurant

    Excellent! 10/10

    jean paul

    Nous tenons à vous féliciter pour la qualité et l'amabilité de votre personnel avec une mention spéciale pour le serveur YLDEFONSO : nous étions 9 personnes autour d'une même table et il a eu une attitude très professionnelle pendant tout notre repas.

  • Great place to relax.

    Excellent! 10/10

    sharon

    We had a great time. Staff was wonderful and so friendly. We would definitely go back. Can't say enough about the young people putting on the shows at night. Don't miss Grease or the Lion King. The charming Punta will make you laugh!

  • MARAVILLOSO!!!!

    Excellent! 10/10

    DANIEL

    Hola, segunda vez en este hermoso hotel, y no lo digo solo por sus instalaciones por demás elegantes, sino por su calidad de atención, sus restaurantes y calidad de comidas y bebidas supera ampliamente las expecgtativas. La atención de su personal, es excelente, párrafo aparte para GUSTAVO y su staff de animación, servicio de limpieza maravilloso, al Sr ANTONIO del restaurant Internacional por su esmerada atención y calidad del servicio, en fin, RECOMIENDO 100% este hotel y aprovecho para felicitar a todo el OCEAN CORAL

  • Are anniversary specials available ?

    Excellent! 10/10

    Yelena lungu

    Its our 7 year anniversary . We come to Cancun a lot & always recommend many of our friends where to go if we had a great experience!. It's our first time to Riviera Maya though ... Can you help make this very special & memorable!?? I'm not sure about ratings below as I haven't visited yet,, but its making me rate so that i can contact the hotel & I'm assuming/hoping it'll be a 5 star experience. I'lll rate this hotel in details after our stay!

  • Outstanding Concierge Service and Great Food

    Excellent! 10/10

    Cynthia

    Luis is the best concierge. We look forward to the excellent customer service he, Ivan, and Alonzo provide. Jimmy and Christian are the best at providing poolside service. I love being greeted by my namesake Cinthia at breakfast in the Privilege Lounge each morning. Gallegos, thenwinentasting was wonderful. Luis, thanks for inviting us. See you all in August!

Showing 61 to 70 of 101

Showing 61 to 70 of 101

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© H10 Hotels, C/ Numància, 185 - {0} 08034 Barcelona, Spain

© H10 Hotels, C/ Numància, 185 - {0} 08034 Barcelona, Spain
+(34) 900 444 466
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