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H10 Hoteles

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Opinions on Ocean Coral & Turquesa

89 customers have left opinions about this hotel

Excellent! 9,8/10

Profile of our customers

  • Couples

    0
  • Family

    1
  • Friends

    0
  • Business

    0
  • Single

    0
  • Others

    88

Score summary

  • Customer Serv.

    9.9
  • Room

    9.8
  • Food

    9.9
  • Cleaning

    10.0
  • Quality/Price

    9.7

Filter messages

  • Beach concierge

    Excellent! 10/10

    Duc Truong

    Jose Luis Cen is an Excellent employee for this Resort Ocean Coral&Turquesa of H10.

    We are here for so many times because we are Member. Every time we are here we are completly satisfied with his service at the beach.

    So Good and so nice youngman for this resort.

    We propose a promotion for him if possible.

  • Excellent beach service

    Excellent! 10/10

    Debbie & Jeff Ries

    During our visit with friends, we spent most every day at the privilege beach. Jose Luis Cen, and Cecilea made a great team with excellent service. We look forward to seeing them both on our next visit. We feel we made new friends with the both of them!

  • Fabulous!

    Excellent! 10/10

    Shelby

    Had an amazing time and can't wait to come back next year! So friendly and clean! Thank u especially to Julian, Alba, Ricardo and Ignacio "Nacho"! You were all wonderful and made our stay even more amazing!!

  • BEST VACATION EVER!!!

    Excellent! 10/10

    Dan Simek

    Our stay at the Ocean Coral Turquesa was absolutely amazing. From the Managers, to the servers and even the Taxi service that was onsite. The rooms were clean and cleaning staff was great. The variety of food was a huge plus and you could get it 24/7. We stayed for 7 nights and had the best time everyday. I want to give a big shout out to Doreen who we met in the Lobby checking in...he was very friendly and helpful and always stopped to say hello when he saw us wandering around. Also to Marcos, Roberto, Angel, Angel, and Alex from the swim up pool bar. These guys were absolutely entertaining and attentive. My last shout out will be to Robert our Taxi driver, he spoke excellent english and waited for us in Playa de Carmen for 4 hours while we shopped. The resort and it's crew made me feel safe with the security the had and the measures they went too. This is definitely a 5 star resort and we will be back!!!

    Dan and Teresa

  • Service at privilege beach

    Excellent! 10/10

    Joann

    Jose Luis cen the beach concierge was very helpful,friendly, getting beach chairs his service was excellent!!

  • Excellent service

    Excellent! 10/10

    Nicole

    The beach concierge at the privilege beach, Jose Luis cen took wonderful care of our group got everything ready for us... He was very helpful and nice, everyone was extremely kind n hard working.

  • Paradise a hundred times over!

    Excellent! 10/10

    Deb

    I have stayed at H10 resorts in Mexico and Punta Cana since 2007 and I always feel at home the most at Ocean Coral and Turquesa. All the H10 resorts are great but here, I'm home. All the employees are great, especially Jose Luis Cen, the Privileged Beach Concierge!! He's always so pleasant and friendly and goes out of his way to treat you like royalty. Freddy, Jesus, Ricardo and so many more, all so friendly and great service! Oh, and I can't forget Luis who always fixes even the smallest of issues though paradise has very few. Yes this is paradise!

  • Excellent service

    Excellent! 10/10

    Nicole

    The beach concierge at the privilege beach, Jose Luis cen took wonderful care of our group got everything ready for us... He was very helpful and nice, everyone was extremely kind n hard working.

  • Great experience

    Excellent! 10/10

    Alma Vega-Duran

    Loved this place the minute we were dropped off by our driver. We got greeted with fresh Passion fruit juice and friendly faces. We were there for just a weekend but The whole experience made a forever impact in my life as well as my friends. We had our own private beach for the “privileged” and was embraced with the sweetest and most professional waitress named Jessica. We truly wish that next time we go, she’s there because she treated us like queens! We also had a great experience with Jose who was in charge of the cabanas and other tasks at the beach. He was so pleasant and professional and went by far above and beyond for whatever was asked. Another great experience was with our waiter at the lobby of the Turquesa named Mariano. He made us the most restorative drink as I was so dehydrated from the heat. He was able to make it himself because it was his own recipe. Mariano can definitely make a drink! He needs to be promoted to bar tending hands down. We will definitely be back for more!

  • Fabulous resort

    Excellent! 10/10

    Laurie

    We had a wonderful vacation. Jose Luis Cen, the Privilege Beach Concierge, took exception care of us and exceeded all our needs and expectations. Our Privilege Butler, Luis, was also amazing. There were so many workers throughout the resort who did their jobs excellently and were very friendly and helpful. We would definitely come back again!

Showing 71 to 80 of 89

Showing 71 to 80 of 89

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