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Opinions on Ocean Coral & Turquesa

101 customers have left opinions about this hotel

Excellent! 9.7/10

Profile of our customers

  • Couples

    0
  • Family

    1
  • Friends

    0
  • Business

    0
  • Single

    0
  • Others

    100

Score summary

  • Customer Serv.

    9.7
  • Room

    9.7
  • Food

    9.6
  • Cleaning

    9.8
  • Quality/Price

    9.8

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  • FABULOSO' trip!!!! PERSONAL EXCELENTE:)

    Excellent! 10/10

    Kristin and Daryl Hight

    This was our first time to visit Puerto Muerlas and we experienced the BEST time of our lives!!! We have never experienced more hospitable people!!!!! Adar the bellhop and he took care of us the entire time!!! He was great! Alba, Luis, Andrey, Carlos, and Marcelos, were the best servers we have ever experienced! the senorita at guess services was absolutely amazing! we cant remember her name:( She will totally remember having to find me our first night at the resort:) and losing my HATS! We will be back and bring the whole family!!!!! and Friends! We truly want to acknowledge the entire staff for all of their hospitality!!!! Mucho Gracias and we will see you soon!!!!!! We AMORE Mexico:)

    ps....we don't know the name of the maid, however she was fabuloso as well!!!! We had an excelente time~

    Sincerely,

    Room 4408

    Kristin and Daryl from Tennessee

  • Awesome Resort

    Excellent! 9.6/10

    B.J.

    This was our first time at this all inclusive resort. My husband, daughter, niece and I went for 5 days over Christmas. It was beyond all my expectations, it was clean, the food and restaurants were great. We bought into a 3 year plan to see if we would enjoy it. Well, we are coming back in Nov 2016. Can't wait, it's all I think about. Thank you so much for making our trip a wonderful time.

  • EXCELLENCE ! JUST BEGINS TO DESCRIBE IT.

    Excellent! 10/10

    JAVIER MOLINA

    We have been in Cancun 2 times before, this time we decided to risk going to Puerto Morelos which is a little to the South, and I said We because I go along with my family, let me tell you this Hotel is beyond your expectations, the service, the entertainment (specially the night shows), and the food, and that's without even mentioning the facilities which are pretty new. everything about this hotel was perfectly crafted. There are 4 pools: one for kids/parents with a full service snack/fast food/bar kiosk and great service; second pool has the entertaining crew volleyball, activities for kids and grown ups biggest pool of them all, and is located right next to Villa Marina Restaurant which opens for lunch and dinner and full service bar so they keep your drinks coming; third one is the grown ups activity pool with bar inside the pool where I did not spent much time cause I traveled with my kids, but I noticed lots of entertaining there; the fourth pool was the quiet pool which is located next to the H10 member accommodations, there is a Crepe restaurant/kiosk that also has a full bar and they keep the drinks just flowing, no entertaining crews here just relaxation. Restaurants are plenty we spent most of the time at the Buffet they open for breakfast/lunch and dinner with a different theme each and every night, we also visited the Route 66 for a quick bite which conveniently opens all night long and also all trhu 6 A.M. excellent for after party munchies. There is a Hibachi Asian where they cook in front of you, also an Italian restaurant, and Italian outdoor trattoria, and also the only adults restaurant which is "a la carte" also, the Villa Marina which is Caribbean cuisine and brick oven pizza, and let me tell you if you like fish you'll love this one, they serve you the whole fish or fillets if you prefer, all the restaurants offer you fresh fruit juices ,cocktails, beer (negra modelo, or corona), wine de la casa which is also included, even though they try to sell you the expensive one but they do not insist on it which is great, let me tell you you will not go hungry ever in this place. but just wait a sec if you can't live without coffee, they have the best coffeehouse for everyone, cappuccino, espresso, latte, mocha, just name it they have it , also tea, fruit shakes or milkshakes, and pastries, also in the morning they make great sandwiches and store them on the front fridge. The lobby bar is outstanding they can also mix liquor and coffee great variety. There is a section with hamacas, the chairs on the beach are plentiful, is a long strip of property very secure and security guards always around, but still very safe, we even rented a car went to visit" Dos ojos Cenotes " (underwater caves) on our own , went to Cancun to the shops, flea market, at night, very safe and very courteous people, no issues a t all. The entrance to the hotel is very private, security guards always at door, but let me tell you, you don't even need to go outside, there are a couple of stores in the hotel, they offer you tours and everything you can imagine, there are two tennis courts (turf) and also a soccer/basketball one. If I have to complain about anything I would complain about the Gym being too small for the size of the hotel, the Spa is great and spacious, I recommend you signing for a massage at the beginning so you can use it everyday that you are there, we could not use the steam room which was out of service for the whole week we were there,. The shows are fantastic , neither my kids or I missed one. The only area of the hotel we didn't have access to was the restaurant for members only. the beach has a type of algae called "Zargazo" which makes the water sometimes very challenging, but nothing to do with hotel its just nature, on days that the ocean is quiet they have

    kayaks on the beach for anybody, also Catamaran if you know how to steer it out. I wish I could remember the names from all the people in the hotel, everybody was just the best at what they were doing no complaints about anybody in 7 days that we spent there says something about this place My kids, my parents, my wife, and I would recommend this hotel to everybody who wants to enjoy their vacation whatever it is your theme honeymoon, adults, family, single, teens, yes they have their own space and facilities for themselves, this place has it all if you have never been in Cancun area, you will fall in love with it, and if you had been, you will fall in love with this place a true paradise for vacations.

  • Excellent experience for family of 5

    Excellent! 10/10

    Cla

    The Staff at restaurants & bar were Excellent. Very friendly! And entertainment was super. Especially the Disney show all 3 of my kids were part of the show. They'll never forget that :-) rooms were beautiful. Although maids took a while to clean our room. Pools where also nice. Great place for families ( highly recommend ) felt very safe too.

  • Great

    Excellent! 9.2/10

    Shane

    We just returned yesterday from a week vacation. We had a party of 11. This place was great, the staff, rooms, restaurants,bars and activities are worth every penny. The beach and water are not as nice as Cozumel and playa de Carmen but we had an awesome time and hope to visit again.

  • Good resort

    Excellent! 10/10

    Talia

    Spent 5 days here as a single traveler. The rooms were very nice, clean and spacious. I had a junior suite and was upgraded to an ocean view. My building was not very noisy. The staff at the reception desk spoke English well. I appreciated that they offered free Wifi service in the rooms. The restaurants were good, the sit down ones were better. I found the buffet to be very average and the food was not very warm. The asian restaurant was nice and had a hibachi option. The pools were clean and nice. The beach wasn't too bad. You had to go out a bit farther in the water to get away from the seaweed and rocks. At night,the shows were diverse and entertaining. Good party crowd by the pool bar at night. Overall, would recommend this hotel.

  • Great Family Vacation

    Very good! 8.4/10

    Kelly

    My son was married on the beach during our stay. We had a few issues with execution of wedding plans but aside from that this is a wonderful family resort. Although we had service issues at the Pool Bar, everywhere else the service was great. Stephanie & Sylvia at the Daisy Club are AWESOME with the kids. They did many activities with the kids of all ages every day & the kids loved them both. Gustavo behind the bar at the family pool is also awesome. After one day, he anticipated our needs for the rest of the week and provided great, friendly service. This is a Great Resort for families with kids.

  • Great place!

    Excellent! 10/10

    Tonia

    We had a fantastic time. We also had a wedding there. It was wonderful! Every detail was managed perfectly! Sergio was very easy to work with and the day was fantastic! The staff was very attentive, the food was good and the drinks were too. There have been a lot of great improvements over the last year since we were there last. Love what you did with the beach! Gabriela Castillo was a wonderful waitress too!

  • Lovely resort

    Very good! 8.4/10

    Panayiota

    First visit to OCT for mum & daughter trip. We had a fantastic holiday. The grounds are immaculate! I selected this resort because it is smaller; never crowded, this made our holiday relaxing which is what we wanted. We went to 5 A la cartes no reservation required and best part no long wait times. Food was delicious and the buffet had great choices for breakfast and lunch.

    Did not make it to the crepe house as it was in the privileged section. Only found out on the last day that it is open to everyone :(

    If you are going for the beach this may not be the place for you as there is a big seaweed issue. However we didn't mind because we had a good time. Pillows were too big and hard; I slept without one all week :(

    We did the luxury boat tour, Albatros. We booked it through our Air Canada representative. It was worth every cent! Great times!

    All of the staff are friendly and welcoming. They work very hard. Thank you to all of the staff for making out stay a pleasurable one! Adios

  • SO MUCH FUN! GREAT SERVICE AND STAFF :)

    Excellent! 10/10

    Denise

    This was my first time going to an all inclusive resort and boy oh boy did it exceed my expectations! Cancun is so very beautiful itself and this place just made it even more magical. We booked this place as a family of 14 and they accommodated us very well. Our rooms were always made nice and kept clean each morning. The 6 restaurants there were good, we definitely made use and enjoyed the buffet. It was nice that one of them was open 24 hours for those late night munchies. But what made this stay so wonderful was all the great and amazing staff. A few to mention are: Vitalino, Mateo, Carlos, Angel, Elmir, Delfanso and many more. The pools were clean, big, and nice and the beach was as well. They will come up to you to ask for your drinks as you're laying on the beach! Service was awesome and our 8 day vacation here was so relaxing and fun because of this place.

    If you're looking to book a place to stay for vacation, choose this one! Celebrate here as you will have tons of fun :)

Showing 81 to 90 of 101

Showing 81 to 90 of 101

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© H10 Hotels, C/ Numància, 185 - {0} 08034 Barcelona, Spain
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