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Adults Only Hotel

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Opinions on Ocean Maya Royale

29 customers have left opinions about this hotel

Excellent! 9,8/10

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Score summary

  • Customer Serv.

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  • Quality/Price


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  • Like a second home

    Excellent! 9.6/10


    We came same time in 2019 and absolutely fell in love with the property, service and most importantly - staff. Staff here have become like family for us, so returning for our second visit was an absolute no brainer.

    Fantastic service - Always

    Fantastic meals - Everywhere, Always

    Impeccably kept grounds and beaches

    Comfortable rooms, beds, everything

  • Las mejores vacaciones de mi vida, y...

    Excellent! 10/10

    Laudelino Aguilar

    Lo mejor de lo mejore. Todo increíble. Gracias a Inés del equipo de animación, gracias por orientarnos y decirnos cómo movernos aquí en Playa del Carmen,...

  • Amazing staff. Everybody was very...

    Excellent! 10/10


    Amazing staff. Everybody was very polite and welcoming.

  • The hotel is nice, everything looks...

    Excellent! 10/10

    Joel Pataki

    The hotel is nice, everything looks clean. The food is good and the thematic restaurants are great! Specially Blue Moon.

    The staff in the pool are so much...

  • Me encantó el hotel, la atención de...

    Excellent! 10/10

    Monica Gálvez

    Me encantó el hotel, la atención de todos es muy buena. Desde la llegada nos han tratado como en casa.

    La comida es bastante buena.

    Los chicos de animación...

  • A perfect and soooo relaxing vacation...

    Excellent! 10/10

    marianne wolf

    A perfect and soooo relaxing vacation @ ocean maya royal, just fantastic!

    The entertainment staff: inés, naomi, arturo, rodrigo, selza were just amazing and...

  • Excelente atención

    Excellent! 10/10


    Muy amables y cálidos. Recomendamos a Lester y Walter, Paulo del sports bar y Selene del Mike's coffee. El staff de entretenimiento divinos! Hermosos los shows y deliciosa la comida. Nos sentimos en familia. Una experiencia inolvidable y espectacular para nuestra luna de miel. Ojalá podamos volver.

  • Still here but could not have been any...

    Excellent! 10/10

    Lukas P.

    Still here but could not have been any better. Arrived at midnight and were greeted nicely. Room is spacious and all you need is there. Almost only need a...

  • Wonderful resort, excellent...

    Excellent! 10/10

    richkell bossert

    Wonderful resort, excellent entertainment staff ( Arturo& Rodrigo)

    Awesome guys and keep the party going!! Very friendly and personable

    Had a great time with...

  • Friendly and helpful staff. Would love...

    Excellent! 10/10

    expedia user

    Friendly and helpful staff. Would love to have a small shuttle to transfer people into town every two hours or so at no cost. I got stung by jelly fish and...

Showing 11 to 20 of 29

Showing 11 to 20 of 29

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  • Customer Service
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  • Food
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