¡Únete ahora al Club H10!
Regístrate ahora y... ¡te regalamos 100 puntos!
Y muchas más ventajas... ¡Descúbrelas!
Accede a tu Área Privada con tus datos de registro del Club H10:
Campo obligatorio
{{lc.user.loginErrorMessage}}
¿Aún no tienes acceso online?
Solo necesitas tu número de tarjeta del Club H10 para activar tu cuenta online.
Regístrate ahora y…¡te regalamos 100 puntos!
Acceso Agencias
Accede al Área Privada de tu agencia:
Si aún no dispones de cuenta online para gestionar las reservas de tu agencia regístrala y podrás gestionarlas con múltiples usuarios.
Bienvenido/a, {{lc.user.data.NombreCompleto}}
Bienvenido/a, {{lc.user.agencies.CompanyName}}
Lo sentimos, no reconocemos el hotel o destino que nos indicas. Puedes conocer el listado de hoteles y destinos clicando sobre el icono de la derecha.
Es necesario seleccionar al menos un destino u hotel
Es necesario indicar las edades de los niños para continuar
La edad máxima definida para niños en este hotel / destino es de {{booking.search.setMaxAgeDestination()}} años, por favor realiza los cambios necesarios en tu búsqueda
Habitaciones
Nº Adultos / Hab.
Nº Niños / Hab.
Habitación {{room+1}}
Hab. {{room+1}}
Edad Niños
Hotel Sólo Adultos
El hotel seleccionado solo admite reservas para adultos. En tus opciones de búsqueda tienes configurada una reserva con niños, si aceptas se eliminarán las ocupaciones con niños teniendo en cuenta solo la ocupación para adultos.
Opiniones del Ocean Maya Royale
Excelente! 9,8/10
Pareja
Familia
Amigos
Negocios
Single
Otros
Atención cliente
Habitación
Gastronomía
Limpieza
Calidad/Precio
Excelente! 10/10
Our group of 9 family/friends had an absolutely amazing time at OMR! The entertainment staff (especially Hector and Alexis) are the highlight of your team. Sergio at the front desk was so helpful and fun. The swim up bartenders Jonny, Ever and Miguel took such good care of us. The pools are beautiful and the private beach is beautiful. The entire resort is spotless and the extra COVID precautions you are taking made us all feel safe. We got to try 4 different restaurants (plus the buffets and sports bar) and they were all wonderful. We especially loved the Hibachi and Italian restaurants. We loved the fire show and rock show and of course dancing. It’s fun to try new resorts but this one might be the exception and one we return to for what we hope to be annual vacations. Thank you!
During our stay at Ocean Maya Royale, we were very well attended to by Carlos, who made sure to tell us things we needed to know about excursions, activities, and answered any questions we had. Whenever we needed something, he went the extra mile to ensure we got it. He exemplified what customer service should be in the hospitality industry.
It is people like Carlos Sanchez, and Nina (from H10) who help make vacations memorable. Nina even came over from another nearby property to give my wife a gift for her birthday, which meant a lot to us.
We will always remember how they made our time there delightful.
Muy Bueno! 8/10
Our entire group (16 adults) was very pleased with the resort overall. We were married at OMR on the beach and the ceremony and reception were flawless. Daniela was amazing at helping organize and coordinate our special day. Our group grew very fond of the entertainment team (special mention to Arturo and Marena) and made our trip extra special.
The food was delicious, though the buffet was just OK. We had minimal issues getting into the a la cartes, usually a bit of a wait unless you made a reservation for later. My favourite place to eat was the Privilege Lounge (thank you uncle for getting us an upgrade). Their Eggs Benedict and fish tacos were amazing!! The Mexican restaurant was my other favourite. We had many lunch buffets there and wish I had had dinner there more often as well.
The makeup/hair stylist (whose name escapes me) did an amazing job. I highly recommend their bridal services. I did not partake in any other spa services (though I’m sure I was asked 100 times). I used the gym facility there as well. Don’t expect anything spectacular but it did the trick.
Beaches were gorgeous, cenotes are so fun and worth the short 15 min beach walk. Was at the “party” pool most of the trip, though the quiet pool was nice. Beach volleyball, water volleyball, water aerobics & lazy games are just some of the activities we enjoyed during our stay. We also went to Xplor (highly recommend) for a day and also over to Cozumel where we rented a scooter / vehicles and drove around the island. Also fun for a day off the resort!
There is no shortage of activities at OMR. If you’re keen, you will never be bored.
I don’t enjoy going back to the same resort twice but would if I haaaaad to ;P
FUY con unos amigos que ya habían repetido sus vacaciones en mismo resort. La verdad que es un hotel muy bonito y espectacular y muy cómodo y todo a nuestro alcance. La comida muy buena y gran variedad a diario, el trato del personal muy bueno y atento en todo momento, sinceramente viajo mucho por vacasiones y estas an sido de las mejores en todo sentidos, y volveré a repetir en otro año. También felicitar las labores de animacion que estuvieron fantásticos en todo momento y muy amable y activos, lo recomiendo a todo el mundo, si queréis pasar unas muy buenas vacaciones, grasias a todo por aser mis vacaciones fuesen de lo mejor.
Alojamiento increíble. Instalaciones, comida, y personal increíbles.
Trato muy cercano y familiar. La gente de animación con Inés y sus compañeros estupendos. Andrés el camarero de la piscina es un crack. Eduardo de cocina un gran profesional. Y Alejandro que es quien atiende el puesto de regalos de la piscina es fantástico. Estos son algunos de los ejemplos, pero todo el personal es maravilloso. Sin duda lo mejor de la estancia.
Por poner algo negativo los precios de la tienda del lobby son demasiado caros.
¡Gracias por todo!
Muy Bueno! 8,4/10
Me and my husband were staying for two weeks at this lovely hotel. Ocean Maya Royale is the best all inclusive resort I have ever been too. The food was excellent and with very high quality, it felt very luxurious to be able to choose between 4 different a la carte restaurants every evening, except the buffé restaurant. The bars made delicious drinks aswell!
It was clean and cosy with great nature around you. The staff at the hotel are amazing, from the restaurants and bars to the entertainment team. I would like to thank some people escpeially for making our stay even more great. Adrian, the waiter at the pool bar, always had time for some chitchat, Daniela at the breakfast buffé let us feel very special every morning. Last but absolutely not least, thank you Rodrigo, Ines, Arturo and Naomi from entertainment team, you guys are great! You have time for all guests, always with a smile on your faces, thanks for many laughters, funny games and great shows in the evenings. I hope we can return one day!
Third visit this year and we've loved it more and more each time.
From a warm greeting at reception welcoming us "home" to the staff we've come to know and appreciate a little more each year.
Too many names to list, but the greatest benefit of this resort is it's long term staff who make it their goal to ensure you have a fantastic visit each time.
We just booked visit #4 and once again can't wait to return!
Excelente servicio y trato por parte del personal .
El grupo de animación es genial (Hamlet,Pamela,Octavio, Scarlett;Alexis y cesar ) todos el grupo completo son muy atentos y divertidos incluyendo también a los mozos!!! Luis el chico de coco bongo también muy conforme con todo el staf gracias x todo! Saludos!!
Mostrando del 1 al 10 de 29
3.3
Formulario 3 – ESCRIBE UNA OPINIÓN
Textos Legales Versión 3 03-2018
PROTECCIÓN DE DATOS PERSONALES (Información básica)
Responsable
GRUPO H10 HOTELS
Finalidad
Recogida de los datos para atender sus consultas, permitir que sus comentarios (que son exclusivamente suyos y no de GRUPO H10 HOTELS) sean publicados, teniendo en cuenta que GRUPO H10 HOTELS se reserva el derecho de moderar y/o eliminar los comentarios que sean inapropiados, o bien cuyo redactado incluya insultos y/o comentarios fuera de lugar.
Legitimación
Consentimiento del interesado.
Destinatarios
Las empresas que forman parte del Grupo H10 Hotels.
Derechos
Acceder, rectificar y suprimir los datos, así como otros derechos que se identifican en la información adicional.
Información adicional
Puede consultar la información adicional y detallada sobre protección de datos en nuestra página web: +info adicional RGPDUE