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Opinions on Ocean Maya Royale

104 customers have left opinions about this hotel

Excellent! 9,9/10

Profile of our customers

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Score summary

  • Customer Serv.

  • Room

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  • Cleaning

  • Quality/Price


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  • Like a second home

    Excellent! 9.6/10


    We came same time in 2019 and absolutely fell in love with the property, service and most importantly - staff. Staff here have become like family for us, so returning for our second visit was an absolute no brainer.

    Fantastic service - Always

    Fantastic meals - Everywhere, Always

    Impeccably kept grounds and beaches

    Comfortable rooms, beds, everything

  • Excelente

    Excellent! 10/10


    El grupo de animación es genial (Hamlet,Pamela,Octavio, Scarlett;Alexis y cesar ) todos el grupo completo son muy atentos y divertidos incluyendo también a los mozos!!! Luis el chico de coco bongo también muy conforme con todo el staf gracias x todo! Saludos!!

  • Love this place. The Hotel Surprised...

    Excellent! 10/10


    Love this place. The Hotel Surprised me with a Birthday Cake in my Room! Two times stayed there. Great food Options enough to go one establishment to eat...

  • Amazing staff. Everybody was very...

    Excellent! 10/10


    Amazing staff. Everybody was very polite and welcoming.

  • Increíbles vacaciones: la playa, la...

    Excellent! 10/10

    ignacia saavedra

    Increíbles vacaciones: la playa, la comida y el equipo de animación muy entretenidos!! Naomi y Arturo muy atentos y divertidos. Recomendables a full! 😎

  • Muy entretenido, buenas instalaciones...

    Excellent! 10/10

    Jaime Salas

    Muy entretenido, buenas instalaciones y los animadores Naomi y Arturo espectaculares! Muchísimas gracias por todo!!

  • Best entertainment team ever! Was a...

    Excellent! 10/10

    Ste Wi

    Best entertainment team ever! Was a pleasure meeting Naomi, Rodrigo, Arturo and Ines!!!!

    Muchisimas gracias!!!!

    Hope to get back soon.

    Very beautiful place...

  • The food was amazing! Everyone was so...

    Excellent! 10/10

    Sam Moeller

    The food was amazing! Everyone was so accommodating and willing to help! The beach was beautiful but rodrigo and Arturo made our trip very special

  • This was our first time to Mexico and...

    Excellent! 10/10

    Hunter Goudy

    This was our first time to Mexico and we had a great visit. The staff was always accommodating. Rodrigo, Ines, Selza, and sexy pappi were all amazing. We...

  • The hotel is nice, everything looks...

    Excellent! 10/10

    Joel Pataki

    The hotel is nice, everything looks clean. The food is good and the thematic restaurants are great! Specially Blue Moon.

    The staff in the pool are so much...

Showing 1 to 10 of 104

Showing 1 to 10 of 104

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