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Opinions on Ocean Maya Royale

36 customers have left opinions about this hotel

Excellent! 9.6/10

Profile of our customers

  • Couples

    0
  • Family

    0
  • Friends

    1
  • Business

    0
  • Single

    0
  • Others

    35

Score summary

  • Customer Serv.

    9.5
  • Room

    9.5
  • Food

    9.4
  • Cleaning

    9.9
  • Quality/Price

    9.6

Filter messages

  • Had a blast! Friends Birthday Trip!

    Excellent! 9.6/10

    Gina

    The villa style vs the "hotel" style of the rooms were amazing! It felt like we had our own little house right on the beach. The staff was so kind, fun and helpful. We ended up knowing most of the staff by name by the end of the week. The pool and beach are were nice because it wasn't too crowded like most places I've been at previously. I would give the food a solid B. We were in Mexico at an all inclusive place, can't expect A+ on that. The spa was GREAT. I also liked the exclusiveness feel to the hotel. Not too big and we were able to get dinner with little to no wait time almost every night. My only negative comment would be that there is no real "night life" on the hotel premises. They have a DJ that only plays until midnight on 2 nights of the week. Other than that, the family shows that end at 9:30 are the only thing they really have going for them. If you're looking for a big party scene, this isn't the hotel for you, unless you are willing to leave the resort and go downtown.

  • Excelente

    Excellent! 10/10

    Laura

    Pase una semana maravillosa, es un lugar bellisimo con comida de primera y muy tranquilo para pasar con la pareja, cada restaurante fue lo maximo y mi favorito yokoso. Espero volver pronto.

  • Excellent

    Excellent! 9.6/10

    Angela

    My husband and I and our friends, our daughter and her friends just spent 5 days in Playa de Carmen at ocean maya royale. We had an amazing time from the moment we arrived until the day we left. This was our second time there and this time we went for our 25th wedding anniversary. Everyone was so welcoming and so nice. The resort is so clean and well kept. The bartenders Oly, Eber, Ignacio, Jericho were so on it and are amazing employees. Hugo and the entertainment staff were great. Our chef in the Japanese restaurant was better than any I have ever had in America. His name was Israel and he was awesome and kept us very entertained. Jorge and Angel up front were great helping with luggage and cabs. We are never disappointed when we go to Ocean Maya and plan on going back in 2019.

  • EXCELENTE HOTEL Y SERVICIO

    Excellent! 9.6/10

    JOCELYN

    ES UN EXCELENTE HOTEL, BUENAS INSTALACIONES, UN TRATO MUY AMABLE DEL PERSONAL Y LA COMIDA SUPER BIEN, MUY DELICIOSA, Y LO MEJOR LOS RESTAURANTES A LA CARTA SIN NECESIDAD DE RESERVAR.

  • Agradecimiento por hospitalidad

    Excellent! 10/10

    Esteban

    Excelente atención por el personal. sin ninguna queja. Siempre atentos hacia nosotros.

  • Great place to relax!

    Excellent! 9.2/10

    Jennifer

    The Ocean May Royale was great! The staff is very welcoming and friendly. Oli at the lobby bar will quickly make any drink you want and will even share some of his own creations!

    Our room was simple, but very nice.

    The pool activities during the day are very fun. Pamela and the rest of the entertainment crew do a great job!

    There are a variety of shows at night that we also enjoyed!

  • Awesome vacation

    Excellent! 9.2/10

    Sven

    Unser Aufenthalt im OMR war super. Das Essen war ausgezeichnet und vor allem das Personal verdient eine besondere Aufmerksamkeit. Vor allem Jose Emanuel aus dem mexikanischen Restaurant El Charro, ist uns besonders positiv in Erinnerung geblieben.

    Tolles Hotel, welches wir gerne weiterempfehlen.

  • Traumhaftes Hotel

    Excellent! 10/10

    Wolfgang

    Traumhaftes Hotel, Top Service, sehr gepflegt, Essen spitze

    wir können das Hotel zu 100% weiter empfehlen und kommen wieder

  • It was awesome

    Excellent! 10/10

    Joyce and Dan

    First of all the place is immaculate the staff does a great job. They are all extremely friendly. All the restaurants were great never a problem getting in....

  • All in! I felt like all my needs were met

    Excellent! 10/10

    trena

    Had a great time, loved the entertainment, the grounds were amazing. And the water sports were fun. Jonito was great on the beach and Tony at the lounge....

Showing 1 to 10 of 36

Showing 1 to 10 of 36

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© H10 Hotels, C/ Numància, 185 - {0} 08034 Barcelona, Spain
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