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Opinions on Ocean Maya Royale

22 customers have left opinions about this hotel

Excellent! 9,9/10

Profile of our customers

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Score summary

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  • Quality/Price


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  • Recomendable

    Excellent! 10/10


    Excelente servicio y trato por parte del personal .

  • Excelente

    Excellent! 10/10


    El grupo de animación es genial (Hamlet,Pamela,Octavio, Scarlett;Alexis y cesar ) todos el grupo completo son muy atentos y divertidos incluyendo también a los mozos!!! Luis el chico de coco bongo también muy conforme con todo el staf gracias x todo! Saludos!!

  • Like a second home

    Excellent! 9.6/10


    We came same time in 2019 and absolutely fell in love with the property, service and most importantly - staff. Staff here have become like family for us, so returning for our second visit was an absolute no brainer.

    Fantastic service - Always

    Fantastic meals - Everywhere, Always

    Impeccably kept grounds and beaches

    Comfortable rooms, beds, everything

  • Amazing staff. Everybody was very...

    Excellent! 10/10


    Amazing staff. Everybody was very polite and welcoming.

  • Las mejores vacaciones de mi vida, y...

    Excellent! 10/10

    Laudelino Aguilar

    Las mejores vacaciones de mi vida, y por supuesto la mejor decisión de visitar este hotel, la comida , los shows , y el equipo de animación de los mejor que...

  • The hotel is nice, everything looks...

    Excellent! 10/10

    Joel Pataki

    The hotel is nice, everything looks clean. The food is good and the thematic restaurants are great! Specially Blue Moon.

    The staff in the pool are so much...

  • Me encantó el hotel, la atención de...

    Excellent! 10/10

    Monica Gálvez

    Me encantó el hotel, la atención de todos es muy buena. Desde la llegada nos han tratado como en casa.

    La comida es bastante buena.

    Los chicos de animación...

  • A perfect and soooo relaxing vacation...

    Excellent! 10/10

    marianne wolf

    A perfect and soooo relaxing vacation @ ocean maya royal, just fantastic!

    The entertainment staff: inés, naomi, arturo, rodrigo, selza were just amazing and...

  • Excelente atención

    Excellent! 10/10


    Muy amables y cálidos. Recomendamos a Lester y Walter, Paulo del sports bar y Selene del Mike's coffee. El staff de entretenimiento divinos! Hermosos los shows y deliciosa la comida. Nos sentimos en familia. Una experiencia inolvidable y espectacular para nuestra luna de miel. Ojalá podamos volver.

  • Still here but could not have been any...

    Excellent! 10/10

    Lukas P.

    Still here but could not have been any better. Arrived at midnight and were greeted nicely. Room is spacious and all you need is there. Almost only need a...

Showing 1 to 10 of 22

Showing 1 to 10 of 22

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  • Customer Service
  • Room
  • Food
  • Cleaning
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