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H10 Hoteles

Adults Only Hotel

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Opinions on Ocean Coral & Turquesa

73 customers have left opinions about this hotel

Excellent! 9,7/10

Profile of our customers

  • Couples

    0
  • Family

    1
  • Friends

    0
  • Business

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  • Single

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  • Others

    72

Score summary

  • Customer Serv.

    9.7
  • Room

    9.7
  • Food

    9.7
  • Cleaning

    9.9
  • Quality/Price

    9.7

Filter messages

  • Excelente servicio en la comida...

    Excellent! 10/10

    Luis manuel

    Excelente servicio en la comida japonesa con el chef Gregorio y todo su equipo muy recomendable.

  • Bello y con una atención de primera...

    Excellent! 10/10

    Rocio Bretón

    Bello y con una atención de primera

  • Buena atención y rica gastronomía,...

    Excellent! 10/10

    emilgongora

    Buena atención y rica gastronomía, tiene la gran ventaja de no ser un all inclusive con todo lejos. Su distribución permite caminar por todo el hotel sin...

  • Nice hotel and property

    Excellent! 10/10

    Marcel

    Nice hotel and grounds. Good pools and beach. Well maintained and clean.Alacart dinners were very good. Buffet were ok but not great.From privilege check in...

  • Excellent and relaxing holiday.

    Excellent! 9.2/10

    Monique

    Thankyou to all your staff who made our visit pleasurable and so enjoyable. Special Thankyou to Jose Luis Cen our Beach Concierge, Ricardo , Pool waiter and Laura who took great care of our room.

    We enjoyed our dinners and serviceat all the a la carte restaurants.

    The rooms could be more soundproof, layout and cleanliness were great.

  • EXCELLENT SERVICE AND BEST VACATION EVER!

    Excellent! 10/10

    Roel and Joy

    We just had our recent family vacation over Thanksgiving break and my family enjoyed it very much! The staff are great, they clean the rooms very well - the best cleaning service we have ever experienced. The food is a plus! All dinner restaurants are A La Carte which our family prefers! The activities in the resort are enjoyable. To our surprise, they also served Thanksgiving Dinner so we did not miss having Turkey and it was delicious as well! We will definitely be back and will stay longer! Big SHOUT OUT to YLDEFONSO and CINTHIA who served us during breakfast time! They always greeted us with a big smile from the very first day which made us, especially our kids feel comfortable and at home! Definitely a great family resort!!!

  • Great time, easy to get to and the...

    Very good! 8/10

    J C

    Great time, easy to get to and the staff was fantastic. For most of our group it was their sending second time going and a big reason for that was the food.

  • We love the people here!

    Excellent! 10/10

    Denise

    We have been here several times and feel like we are coming home to our friends when we visit. Ricardo, the waiter at the adult (privilege) pool always take such great care of us. The staff at the privilege restaurant for breakfast each day: Luis, Edgar, Jesus and Ricardo made each morning a wonderful experience. The Blue Moon restaurant with our favorite waiter Gorge! Excelente! And of course the evening staff at the privilege restaurant Gallegos, Angel, Carlos and Diego made our evenings muy bien!

  • At Your Service

    Excellent! 9.2/10

    Kerry

    My wife and I are owners of an H10 timeshare. We go to Ocean Coral & Turquesa on the Mayan Riviera three or four times a year. Love it! During our most recent stay, we ate dinner at the Blue Moon restaurant. Blue Moon is billed as the resort’s “romantic” restaurant. The atmosphere is upscale, and the menu is inspired. The food is good, and the ala carte wine list has some good choices. At present exchange rates, try the Mexican reds: quality and value. Jorge was our server, and we received excellent service. He explained the menu and the wines. He was always ready to get us what we wanted. When I ordered a Hendricks martini prior to dinner, he explained that the restaurant didn’t have Hendricks, but he would go to the outside bar and get it for me. As long-time owners, I have seen Jorge working as a server in other OC&T restaurants and have remarked about the energy he brings to the job. Well done, Jorge!

  • Jose Luis Is Beachin

    Excellent! 10/10

    Kerry

    Jose Luis Cen, Beach Concierge at the H10 Privilege and H10 Premium Beach, delivers! Jose Luis takes the initiative and runs the beach like he owns it. He is quick to make-up the beach chairs: brushing-off the sand, attaching towels so they don’t blow away and positioning the chairs just the way you want them. He provides good service to guests and owner members—that needed extra touch. Whatever you need ask him. When my wife and I return from our morning beach run, he’s there to give us each a bottle of cold water. The other day, we were at lunch and it down-poured. Jose Luis was thoughtful enough to take-in our beach bags and keep them dry under towels in his beach building. Way to go!

Showing 1 to 10 of 73

Showing 1 to 10 of 73

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