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Adults Only Hotel

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H10 Hoteles

Adults Only Hotel

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Opinions on Ocean Coral & Turquesa

45 customers have left opinions about this hotel

Excellent! 9,7/10

Profile of our customers

  • Couples

    0
  • Family

    1
  • Friends

    0
  • Business

    0
  • Single

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  • Others

    44

Score summary

  • Customer Serv.

    9.7
  • Room

    9.7
  • Food

    9.7
  • Cleaning

    9.9
  • Quality/Price

    9.7

Filter messages

  • EXCELENTE EXPERIENCIA

    Excellent! 9.2/10

    Rosa

    Es la segunda vez que pasamos vacaciones aquí, ahora en el área del beso... Todo genial, espacios para todas las edades y gustos. Excelente Roberto, Javier, Edgar, Aldo, Ricardo, Carlos y Tania!! muy atentos.

    Próximas vacaciones Hoteles Ocean!!!

  • MIguel- Doorman

    Excellent! 10/10

    Travis

    Miguel did an amazing job for my family when we were checking out. He received our bags, weighed them, helped me put additional identification tags on them, and thoroughly explained the checkout process. A true professional. He placed customer service first, was pleasant to work with, and always had a smile. A true asset to your organization. Thank you.

  • Excellent-staff is above expectations

    Excellent! 9.2/10

    Becki

    The staff is simply amazing. Friendly, going above and beyond. The beach concierge, Jose Luis Cen, made sure we had enough lounge chairs for our days at the beach, very friendly. Butlers Luis and Enrique checked in with us to be sure we had everything we needed, or just to simply say hello. The wait staff in the privilege restaurant, Ricardo, Javier, Edgar, Jose, all very professional, funny and personal! We will definitely be back!

  • Jemima- Lobby Bar

    Excellent! 10/10

    Travis

    Jemima was awesome. She remembered our names and our drinks and always had a smile and nice conversation. She helped me change out some big bills and was able to answer any of our questions about the stay. Her customer service was amazing. A true asset to your organization. Thanks.

  • Always an excellent time

    Excellent! 10/10

    daniel

    I must say that after many, many trips here , we still find it extraordinary. From the time you arrive (Selvestri-Bell Captain), to recepcion (Sam & Gaby), to housekeeping(Elisabeth), to the buffett (the exceptional Julio Alberto), to the Italian Rest. for dinner (Maynor & Damian) all treat you like you are the only people there. I must add a special thanks to Areceli Segundo (Front Desk Manager) for all that she does for us. I must also commend Giavanni Gil(Director General) for assembling & enableing such a strong staff. Wishing you all well, Daniel & Patricia

  • So great!

    Excellent! 10/10

    Melinda Lien

    The hotel is so clean and the service is excellent. Jose Luis Cen was the best beach attendant!

  • Privilege Beach Concierge

    Excellent! 10/10

    Patti

    We had a wonderful stay at the privilege section of the hotel where we received such excellent treatment and service from Jose Luis Cen, our beach concierge. We will definitely be coming back, and look forward to seeing him again!

  • Excellent Service

    Excellent! 10/10

    Dianne

    Thank you Jose Luis Cen, our beach concierge, for making our time on the beautiful beach the best part of our vacation! Your commitment to ensuring we had clean towels and our time on the beach was comfortable was very much appreciated. He constantly ensured all the guests on the beach are taken care of. Gracias!!

    The beach is clean, the staff in the restaurants were attentive and the food was great. Thank you for a memorable vacation!

  • Excelente servicio

    Excellent! 10/10

    Less

    Excelente servicio y atención el de Cristell y Pablo en el bar del lobby.

  • Excellent

    Excellent! 10/10

    Colleen

    Wonderful stay so far. Special shout outs to Marcelo and Nepo at Sensia for an amazing dinner and entertainment.! Manual Solees at the Italiano restaurant for breakfast and Danie Jimenez for Italiano for dinner. So friendly, amazing food and service!

Showing 1 to 10 of 45

Showing 1 to 10 of 45

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